Claims

We are committed to providing a first class claims service. Our claims team has a breadth of experience over multiple business lines and in-depth technical expertise.

Our Claims Service

Arch is committed to a superior customer-focused claims experience. Our exceptional claim professionals collaborate with you to deliver solutions.

By applying our product line claims specialization approach, we can ensure that the right level of expertise is deployed, each and every time across the full spectrum of claim types, from a small claim to the largest and most complex claim.  

Arch’s customers can leverage our broad technical claims knowledge and expertise. 

Select the Type of Claim

Meet the Team

Joseph Donovan

Claims Manager

D: +61 3 8614 6415

M: +61 (0) 404 989 247

Email

Rhonda Ghazal

Senior Claims Handler (Property)

D: +61 (02) 8284 8427

M: +61 (0) 481 059 857

Email

Tim Hill

Claims Handler, Financial Lines and Casualty

+61 3 8614 6404

Email

Ayesha Omer

Claims Handler, Financial Lines and Casualty

+61 3 8614 6408

Email

Tainui McGregor

First Party and Claims Operations Manager

D: +61 3 8614 6474

M: +61 (0) 404 619 359

Email

Kelvin Hui

Senior Claims Handler, Financial Lines and Casualty

D: +61 3 8614 6485

M: +61 (0) 407 286 052

Email

Leah Giragosian

Claims Handler, Accident & Health

+61 2 8284 8402

Email

Jenet Shomshe

Claims Administrator

+61 3 8614 6414

Email

Ananya Tiwari

Third Party Claims Manager

D: +61 (3) 8614 6416

M: +61 (0) 421 949 495

Email

Michael Abat

Senior Claims Handler, Accident & Health

D: +61 (0) 3 8614 6401

M: +61 (0) 468 662 217

Email

Christian Rono

Claims Handler, Financial Lines and Casualty

+61 3 8614 6487

Email

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