The Casualty team at Arch Underwriting at Lloyd’s (Australia) focuses on offering public and products liability cover for your SME and midmarket clients, providing solutions for them as they grow. We comfortably accommodate those with a turnover of up to around AU$250m.

Product Detail

We offer line size options up to a maximum of AU$20m and have a strong products focus providing policies for manufacturers, importers, exporters, wholesalers and retailers as well as for a diverse range of other occupations and industries.

Your professional clients can also benefit from public liability extensions, which we offer under our Professional Indemnity policies.

When you call or email us, you will be talking to the underwriters and decision makers. We understand that not all of your clients are the same and we are always happy to discuss your client’s individual needs to see how we can assist.

Key Features

  • Products liability worldwide.
  • Broad definition of insured including volunteers.
  • Broad definition of business including for prior operations.
  • Errors and omissions.
  • Care custody and control.

Target Market

  • Manufacture, import, export, wholesale and retail for a wide range of products including: machinery equipment and tools for rail, mining, energy, agriculture and construction industries; cosmetics, health and beauty including TGA approved; chemicals.
  • Hospitality including: cafes, restaurants, bistros and gastro pubs; regional, rural independent motels and boutique hotels.
  • Other sectors including: service and repair; property owners.

Contact Us


General Information

T: +61 3 9629 5444
[email protected]

Michelle Armstrong

Underwriting Manager, Casualty

Direct: +61 3 8614 6471

Mobile: +61 (0) 450 065 090

[email protected]

Luke Smith

Senior Underwriter, Casualty

Direct: +61 (0) 2 8284 8430

Mobile: +61 406 639 891

[email protected]

Joseph Donovan

Claims Manager

Direct: +61 3 8614 6415

Mobile: +61 (0) 404 989 247

[email protected]

Carmen Tung

Senior Underwriter, Casualty

Direct: +61 3 8614 6478

Mobile: +61 (0) 422 848 244

[email protected]

Javier Gonzalez

Underwriter, Casualty

Mobile: +61 403 905 734

[email protected]

Ananya Tiwari

Third Party Claims Manager

Direct: +61 (3) 8614 6416

Mobile: +61 (0) 421 949 495

[email protected]

Document Library

Casualty Factsheet 2024

Download PDF

Hospitality Proposal Form 2022

Download PDF

Property Owners Liability Proposal Form 2022

Download PDF

Public and Products Liability NCD 2022

Download PDF

Public and Products Liability Proposal Form 2022

Download PDF

Public and Products Liability Renewal Declaration 2022

Download PDF

Our Brand Promise

Pursuing Better Together encapsulates how we do business at Arch Insurance. It is an approach that is based on collaboration, responsiveness and a genuine commitment to continually raising the bar.

It is our promise to our brokers, colleagues and other partners to:

  • Listen, share insights and work together to deliver informed solutions.
  • Build trusting, respectful and responsive relationships.
  • Understand your goals and explore possibilities together.