Accident and Health

The Accident and Health team at Arch Insurance Australia have a wealth of knowledge and expertise providing solutions for brokers and their clients.

Product Detail

Our product suite caters to our core classes of business: Travel and Personal Accident and Sickness, with solutions in expatriate medical expenses also offered. With the ability to transact individuals, programmes, facilities and associations of all sizes, we offer a broad range of coverage to provide around-the-clock protection of a business’ most valuable assets: employees.

We have partnered with highly responsive claims management provider Corporate Services Network (CSN) to ensure all our claims are handled in a fast and efficient manner.

To make the process of finding the right cover option easier, our experts are always available to discuss your clients’ needs. Reach out to our underwriters to learn more about our full product suite.

Key Features

  • Business Travel.
  • Group Personal Accident & Sickness.
  • Individual Personal Accident & Sickness.
  • Voluntary Workers Personal Accident.
  • Journey Personal Accident.
  • Expatriate Overseas Medical Expenses.
  • Inpatriate Medical Expenses.
  • Yacht Crew Personal Accident & Sickness.
  • Amateur Sports Group Personal Accident.
  • Sports Business Travel.

Contact Us


General Information

T: 03 9629 5444

[email protected]


For 24/7 Emergency Medical or Travel Assistance

T: +61 (2) 8115 5716 or
T: +64 (9) 975 4369
E: [email protected]

Jarrod O’Connor

Underwriting Manager, Accident & Health

Direct: +61 3 8614 6406

Mobile: +61 (0) 409 611 885

[email protected]

Melissa Ahern

Senior Underwriter, Accident & Health

Direct: +61 3 8614 6486

Mobile: +61 (0) 414 595 518

[email protected]

Tainui McGregor

First Party Claims Manager

Direct: +61 3 8614 6474

Mobile: +61 (0) 404 619 359

[email protected]

Lucy Wood

Northern Region Underwriting Manager, Accident & Health

Direct: +61 (0) 2 8284 8413

Mobile: +61 (0) 4 6632 4795

[email protected]

Joseph Donovan

Claims Manager

Direct: +61 3 8614 6415

Mobile: +61 (0) 404 989 247

[email protected]

Available Products

Document Library

Accident and Health Factsheet 2023

Download PDF

Group Personal Accident and Sickness Factsheet 2023

Download PDF

Individual Personal Accident and Sickness Factsheet 2023

Download PDF

Our Brand Promise

Pursuing Better Together encapsulates how we do business at Arch Insurance. It is an approach that is based on collaboration, responsiveness and a genuine commitment to continually raising the bar.

It is our promise to our brokers, colleagues and other partners to:

  • Listen, share insights and work together to deliver informed solutions.
  • Build trusting, respectful and responsive relationships.
  • Understand your goals and explore possibilities together.