Insights
Digital | June 25, 2026
Insurer TV: Empathy Key in Determining Use of Human and Digital Resources
Ed Short, Head of Digital for Arch Insurance International, talks to Paul Walsh at Insurer TV to discuss Arch’s digital strategy, the nuances of operating across multiple international markets and and t...
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Claims | June 12, 2026
When It Matters Most: The Arch Approach to Claims
When a claim arises, what happens next defines everything. Across four videos, our claims team takes you inside the way Arch Insurance Australia approaches claims, from the big picture down to the speci...
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Professional Indemnity | June 12, 2026
Professional Indemnity: Broad Appetite, Bespoke Solutions
Professional Indemnity Video Transcript...
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Claims | June 3, 2026
Arch Insurance Australia Claims Service Proposition Transcript
At Arch, our approach to claims is founded on integrity, empathy and collaboration with our brokers to deliver fast and effective solutions for our mutual customers....
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Claims | November 25, 2025
In Conversation with Mike Abat, Senior Claims Handler
In this spotlight feature, we sit down with Mike Abat, Senior Claims Handler in our Accident & Health division based in Australia. With a diverse background spanning workers' compensation and life insur...
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Recognitions | November 18, 2025
Arch Insurance Australia Named in the LMI Claims Comparison Ratings 2025
Arch Insurance Australia is delighted to have received five stars in the LMI Claims Comparison Ratings 2025 across three lines of business, with two 4.5 star ratings....
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Interviews | August 28, 2025
Arch Insurance Discusses Australian Market Ambitions with Insurance News Australia
From small beginnings, the international insurer is building an increasingly important presence in the Australian market....
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Risk Appetite | August 13, 2025
Our Online Platform CoverHub is Moving
We are pleased to inform you that our CoverHub link will be changing effective immediately. While the previous link will continue to redirect you to the platform, we encourage you to save and use the ne...
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Risk Appetite | June 4, 2025
Voluntary Workers and Individual Personal Accident Refreshed Offering
We are pleased to share that we have reduced our Voluntary Workers online minimum premium and have released new and improved rates for our Individual personal Accident(IPA), with immediate effect....
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