Claims

We are committed to providing a first class claims service. Our claims team has a breadth of experience over multiple business lines and in-depth technical expertise.

Our Claims Service

Arch is committed to a superior customer-focused claims experience. Our exceptional claim professionals collaborate with you to deliver solutions.

By applying our product line claims specialization approach, we can ensure that the right level of expertise is deployed, each and every time across the full spectrum of claim types, from a small claim to the largest and most complex claim.  

Arch’s customers can leverage our broad technical claims knowledge and expertise. 

Select the Type of Claim

Meet the Team

Joseph Donovan

Claims Manager

Direct: +61 3 8614 6415

Mobile: +61 (0) 404 989 247

[email protected]

Ananya Tiwari

Third Party Claims Manager

Direct: +61 (3) 8614 6416

Mobile: +61 (0) 421 949 495

[email protected]

Annie Swan

Senior Claims Handler, Financial Lines and Casualty

Direct: +61 (03) 8614 64

Mobile: +61 (0) 468 781 257

[email protected]

Kelvin Hui

Senior Claims Handler, Financial Lines and Casualty

Direct: +61 3 8614 6485

Mobile: +61 (0) 407 286 052

[email protected]

Christian Rono

Claims Handler, Financial Lines and Casualty

+61 3 8614 6487

[email protected]

Jenet Shomshe

Claims Administrator

+61 3 8614 6414

[email protected]

Tainui McGregor

First Party and Claims Operations Manager

Direct: +61 3 8614 6474

Mobile: +61 (0) 404 619 359

[email protected]

Rhonda Ghazal

Senior Claims Handler (Property)

Direct: +61 (02) 8284 8427

Mobile: +61 (0) 481 059 857

[email protected]

Michael Abat

Senior Claims Handler, Accident & Health

Direct: +61 (0) 3 8614 6401

Mobile: +61 (0) 468 662 217

[email protected]

Leah Giragosian

Claims Handler, Accident & Health

+61 2 8284 8402

[email protected]

Ayesha Omer

Claims Handler, Financial Lines and Casualty

+61 3 8614 6408

[email protected]