National Accounts Casualty

Overview

We offer consistent, flexible, individual account oriented solutions to our clients.

Products

• Workers’ compensation. 
• General and product liability. 
• Automobile liability. 
• Defense Base Act.  
• Umbrella/excess. 

Corporate Contacts

Our Brand Promise

Pursuing Better Together encapsulates how we do business at Arch Insurance. It is an approach that is based on collaboration, responsiveness and a genuine commitment to continually raising the bar.

National Accounts Casualty Features

• Loss sensitive unbundled experts.
• Service-oriented team.
• Individual account approach, rather than portfolio underwriting.
• Consistent and flexible underwriting and credit approaches.
• Underwriting and credit authority held at regional level.
• Key decision-makers are invested throughout the relationship.
• Consultative claims and risk control services.

Customer Benefits

• Minimize embedded program costs; build long-term sustainable program structures.
• Easy access to staff who are willing to find the best solutions for clients.
• Avoid surprises and receive optimum outcomes.
• Quick decisions to complex problems.
• Develop long-term partnerships that can weather market and risk fluctuations.
• Clients control their risk management programs and receive any needed support.

Program Structures

Large retentions – $100,000 and higher; Incidental guaranteed cost exposures may be considered.

• Deductibles.  
• Corridors. 
• Self-insured retentions. 
• Captives. 
• Fronted programs.
• Retrospectively rated programs. 

Collateral

• Flexible programs.
  • Collateral installments. 
  • Collateral step-up. 
  • Collateral buy down options. 
• Security types accepted:
  • Letters of credit. 
  • Depleting cash and non-depleting cash. 
  • Trusts. 
  • Surety. 

Service Delivery

• Claims – Individual Claim Account Managers who partner with clients and third-party administrators (TPAs) to manage claims and ensure best outcome. Approved TPA list:
  • Athens Administrators.
  • Broadspire/Crawford.
  • CBSC(Cottingham Butler Claims Service).
  • CCMSI.
  • Constitution States Service Company (CSSC).
  • Corvel.
  • Gallagher Bassett.
  • Helmsman.
  • LWP (only Workers’ Compensation in CA and AZ).
  • PMA.
  • Sedgwick CMS (includes York as of 9/1/19).

• Risk Control 
  • Customized and consultative risk control services.
  • Complimentary access to Arch Insurance’s Risk Control Portal, provided by Zywave.
• Predictive Analytics – Claim impact tools for early intervention to mitigate total cost of risk.

Risk Control

Arch Risk Control partners with our customers to focus on critical exposures to loss and the controls required to prevent and mitigate those losses. Our service approach is founded on collaboration, analytics, technical expertise, and strategic services to drive improved performance and results.

Claims

Arch is committed to a superior customer-focused claims experience. Our exceptional claim professionals collaborate with you to deliver solutions that mitigate exposure. Our model is designed to deliver exceptional claim service for all specialty risk solutions Arch provides to our clients worldwide across a wide range of industries.