Healthcare Liability

Arch Healthcare provides medical professional and general liability insurance for the healthcare industry.


For nearly 20 years, Arch Insurance has been consistently dedicated to the Healthcare Liability space. Arch’s Healthcare Liability group is uniquely positioned to capitalize on dislocation in the marketplace by providing solutions in targeted classes to our broker partners.

We have coverage options ranging from small, single location primary coverage to complex, multi-location organizations that require excess or umbrella coverage.

Corporate Contacts

Robert Ellis

Executive Vice President, Healthcare

+1 214 438 4031

[email protected]

Carolyn Toomey

Chief Underwriting Officer, Healthcare

+1 312 980 9983

[email protected]

Credentialing Requests

Please direct all credentialing requests to [email protected]

Our Brand Promise

Pursuing Better Together encapsulates how we do business at Arch Insurance. It is an approach that is based on collaboration, responsiveness and a genuine commitment to continually raising the bar.

It is our promise to our brokers, colleagues and other partners to:

  • Listen, share insights and work together to deliver informed solutions.
  • Build trusting, respectful and responsive relationships.
  • Understand your goals and explore possibilities together.

Customer Profile

Hospitals and Healthcare Systems

Arch’s Healthcare Liability group targets a wide variety of hospitals from large integrated delivery systems to
specialty hospitals. Our coverage structure is built to suit a client’s unique needs, which vary from primary coverage
in selected venues to large self-insured retentions or even captive reinsurance arrangements. Our dedicated service
team comprised of underwriting, claim, risk management and actuarial specialists work closely with hospitals to
meet their unique needs.

Miscellaneous Facilities

Broad appetite, including target classes:

  • General Treatment: College/university health center, community health center, employee health, primary care clinic, retail clinic, telemedicine.
  • Coordinated Care: Disease management, health department, health education/wellness, managed care, schools- chiropractic, dental, medical, nursing, optometry.
  • Home Health & Hospice: Durable equipment, personal care, skilled care, hospice.
  • Testing: Blood/plasma bank, labs- dental, medical, ocular, pathology, sleep, quality control/reference, organ bank, tele-radiology, X-ray/imaging.
  • Pharmacy: Compounding, infusion, mail order, retail, specialty.
  • Surgical: Endoscopy centers, optical surgery center, outpatient surgical facilities, labs- cardiac catheterization.


  • In-house claims handling in order to achieve cost efficient, superior results.
  • Risk management, actuarial , comprehensive and bespoke solutions.
  • Service driven delivery of core products leads to speed of service, policy issuance and processing.
  • Investing in operational service leads to responsiveness and customer driven service.
  • Broad coverage form.
  • A.M. Best Rated A+ with conservative positioning in Arch portfolio of specialty niches.
  • Creative solutions oriented underwriting team. 
  • Collaborative, friendly, valued-oriented culture.
  • Green operations to promote an eco-friendly future.

The Arch Difference

Speak with a Regional Expert

Northeast Contact

Shana Powell

Vice President, Healthcare

+1 212 870 6337

[email protected]

Central Contact

Leah Kattau

Underwriting Specialist, Healthcare

+1 312 637 1422

[email protected]

Southeast Contact

Jonathan Holmes

Assistant Vice President, Healthcare

+1 404 682 3697

[email protected]

West Contact

Matt Sisto

Assistant Vice President, Healthcare

Direct: +1 646 563 8531

Mobile: +1 646 901 6570

[email protected]

Document Library

Healthcare Miscellaneous Facilities Brochure

View Miscellaneous Facilities PDF

Hospitals and Healthcare Systems Brochure

View Hospitals and Healthcare Systems PDF