At Arch, accessibility, speed of response and depth of expertise underpin our claims service.

Access and speed of response

In almost all claims situations, speed is of the essence. We provide our clients and their brokers with swift access to key decision makers so that every claim can be dealt with promptly and professionally.

Fair and prompt settlement

Our clients and their brokers receive full, fair and prompt settlement of every valid claim.

Built on experience

Our claims team benefits from decades of market experience in dealing with a broad spectrum of claims, from the straightforward through to the most complex scenarios. Close contact with our underwriters enables a rapid response time no matter how demanding the loss event.

First Party Claims

Steve Turvey

Head of Claims – First Party

Mobile: +44 (0) 7584 702096

[email protected]

Olivia O’Meara

Deputy Claims Manager

Mobile: +44 (0) 779 581 2581

[email protected]

Adam Murray

Claims Manager – First Party

Mobile: +44 (0) 7884 865 978

[email protected]

Third Party Claims

Barbara Rizzi

Head of Claims – Third Party

Mobile: +44 (0) 7887 051806

[email protected]

Laura Brahams

Claims Manager, Financial Lines

Mobile: +44 (0) 7990 006681

[email protected]

Darren Vye

Claims Manager, Professional Indemnity & Cyber

Mobile: +44 (0) 7506 051 149

[email protected]

Sian Martin

Claims Manager – Casualty and Healthcare

Mobile: +44 (0) 7415 420 037

[email protected]