Claims
At Arch, accessibility, speed of response and depth of expertise underpin our claims service.
Access and speed of response
In almost all claims situations, speed is of the essence. We provide our clients and their brokers with swift access to key decision makers so that every claim can be dealt with promptly and professionally.
Fair and prompt settlement
Our clients and their brokers receive full, fair and prompt settlement of every valid claim.
Built on experience
Our claims team benefits from decades of market experience in dealing with a broad spectrum of claims, from the straightforward through to the most complex scenarios. Close contact with our underwriters enables a rapid response time no matter how demanding the loss event.
First Party Claims
Steve Turvey
Head of Claims – First Party
Olivia O’Meara
Deputy Claims Manager
Adam Murray
Claims Manager – First Party
Third Party Claims
Barbara Rizzi
Head of Claims – Third Party
Laura Brahams
Claims Manager, Financial Lines
Darren Vye
Claims Manager, Professional Indemnity & Cyber
Sian Martin
Claims Manager – Casualty and Healthcare