UK Regional Claims
We are committed to providing a first-class claims service. Our claims team has a breadth of experience over multiple business lines and in-depth technical expertise.
Our Claims Service
- In-house empowered and experienced claims handlers, servicing property, liability, major and complex loss claims.
- Majority of new claims registered and first actioned within two working days.
- Robust supplier management network.
- In-house team of qualified solicitors.
- Access to leading UK loss adjusters.
- Market leading claims software (Guidewire), providing an end-to-end claims management solution.
How to Contact Our Claims Team
Arch UK Regional Commercial Claims
Property and Liability Claims
Manchester Claims
Tel: 0345 258 3880
Email: [email protected]
(only Arch underwritten policies)
Arch UK Regional PA and Travel Claims
Accident, Sickness and Travel
Manchester Claims
Tel: 0345 258 3880
Email: [email protected]
(only Arch underwritten policies)
Arch UK Regional Motor Claims
If your policy incepted or renewed before 1 January 2022 contact:
Motor Fleet, Motor Trade and Commercial Vehicle
Accident, Fire and Theft Claims
Tel: 0345 415 0489 (if you are calling from outside the UK please use +44 2380 461 311)
Windscreen Repair or Replacement Tel: 0345 128 7905
Email: [email protected]
Arch UK Regional Motor Claims
If your policy incepted or renewed on or after 1st January 2022 contact:
Motor Fleet, Motor Trade and Commercial Vehicle
Accident, Fire, Theft, Vandalism and Windscreen Claims
Tel: 0333 207 2262 (if you are calling from outside the UK please use +44 20 3023 3383)
For new claims, please email: [email protected]
For existing claims, please email: [email protected]
Arch Online Commercial Claims
Property and Liability
Colchester Claims
Tel: 0344 892 0967
Email: [email protected]
(only Arch underwritten policies)
Axiom Claims
Lucas Claims Solutions (Arch Maidstone office)
Property and Liability Tel: 0345 258 7171
Email: [email protected]
Military Claims Tel: 0345 258 7169
Email: [email protected]
Scheme Claims Tel: 0345 258 7171
Email: [email protected]
Household Claims Tel: 0345 258 7168
Email: [email protected]
Obelisk Commercial Claims
Lucas Claims Solutions (Arch Leicester and Sheffield offices)
Property and Liability
Tel: 0345 258 7170
Email: [email protected]
Geo UW Claims
(ex Arista, Fusion, and TCU)
Property, Liability and PA & Travel
Davies Claims Team
Tel: 0344 856 0889 (Property), 0344 856 0899 (Liability),
0344 856 0891 (PA and Travel)
Email: [email protected]
(only Geo UW underwritten policies)