UK Regional Claims

We are committed to providing a first-class claims service. Our claims team has a breadth of experience over multiple business lines and in-depth technical expertise.

Our Claims Service

  • In-house empowered and experienced claims handlers, servicing property, liability, major and complex loss claims.
  • Majority of new claims registered and first actioned within two working days.
  • Robust supplier management network.
  • In-house team of qualified solicitors.
  • Access to leading UK loss adjusters.
  • Market leading claims software (Guidewire), providing an end-to-end claims management solution.

How to Contact Our Claims Team

Arch UK Regional Commercial Claims

Property and Liability Claims

Manchester Claims

Tel: 0345 258 3880
Email: [email protected]

(only Arch underwritten policies)

Arch UK Regional PA and Travel Claims

Accident, Sickness and Travel

Manchester Claims

Tel: 0345 258 3880
Email: [email protected]

(only Arch underwritten policies)

Arch UK Regional Motor Claims

If your policy incepted or renewed before 1 January 2022 contact:

Motor Fleet, Motor Trade and Commercial Vehicle

Accident, Fire and Theft Claims

Tel: 0345 415 0489 (if you are calling from outside the UK please use +44 2380 461 311)

Windscreen Repair or Replacement Tel: 0345 128 7905

Email: [email protected]

Arch UK Regional Motor Claims

If your policy incepted or renewed on or after 1st January 2022 contact:

Motor Fleet, Motor Trade and Commercial Vehicle

Accident, Fire, Theft, Vandalism and Windscreen Claims

Tel: 0333 207 2262 (if you are calling from outside the UK please use +44 20 3023 3383)

Email: [email protected]insurance.com

Arch Online Commercial Claims

Property and Liability

Colchester Claims

Tel: 0344 892 0967
Email: [email protected]

(only Arch underwritten policies)

Axiom Claims

Lucas Claims Solutions (Arch Maidstone office)

Property and Liability Tel: 0345 258 7171
Email: [email protected]

Military Claims Tel: 0345 258 7169
Email: [email protected]

Scheme Claims Tel: 0345 258 7171
Email: [email protected]

Household Claims Tel: 0345 258 7168
Email: [email protected]

Obelisk Commercial Claims

Lucas Claims Solutions (Arch Leicester and Sheffield offices)

Property and Liability

Tel: 0345 258 7170
Email: [email protected]

Geo UW Claims

(ex Arista, Fusion, and TCU)

Property, Liability and PA & Travel

Davies Claims Team

Tel: 0344 856 0889 (Property), 0344 856 0899 (Liability),
0344 856 0891 (PA and Travel)
Email: [email protected]

(only Geo UW underwritten policies)