Healthcare Liability

Arch Healthcare provides medical professional and general liability insurance for the healthcare industry.

Overview

For nearly 20 years, Arch Insurance has been consistently dedicated to the Healthcare Liability space. Arch’s Healthcare Liability group is uniquely positioned to capitalize on dislocation in the marketplace by providing solutions in targeted classes to our broker partners.

We have coverage options ranging from small, single location primary coverage to complex, multi-location organizations that require excess or umbrella coverage.

Corporate Contacts

Robert Ellis

Executive Vice President, Healthcare

+1 214 438 4031

[email protected]

Carolyn Toomey

Chief Underwriting Officer, Healthcare

+1 312 980 9983

[email protected]

Credentialing Requests

Please direct all credentialing requests to [email protected]

Our Brand Promise

Pursuing Better Together encapsulates how we do business at Arch Insurance. It is an approach that is based on collaboration, responsiveness and a genuine commitment to continually raising the bar.

It is our promise to our brokers, colleagues and other partners to:

Listen, share insights and work together to deliver informed solutions.
Build trusting, respectful and responsive relationships.
Understand your goals and explore possibilities together.

Pursuing Better Together Transcript

Start – Fast paced, motivational piano music with regular beat plays.

On-screen text, 00:02 – 00:15: Pursuing Better Together. Better. It’s a promise. Not a boast. It’s being prepared. And being committed. Better listens intently, to provide information solutions.

Music increases in intensity.

On-screen text, 00:18 – 00:28: Better communicates, to drive consistent decision making. Better collaborates, creating positive outcomes. Better responds, and builds lasting relationships.

Additional uplifting strings overlay to music.

On-screen text, 00:33 – 00:45: Better is about continuous improvement, and a can-do attitude. Better challenges the status quo. Better is bold. Better is open minded. Better explores possibilities.

Music calms to simple regular piano chords.

On-screen text, 00:49 – 1:03: Better is mindful. Better is inclusive and empathetic. Better is straightforward and upfront. Better is a partner. Better is shared goals. Better is shared success. Let’s pursue better together.

Music ends on single sharp piano note.

Customer Profile

Hospitals and Healthcare Systems

Arch’s Healthcare Liability group targets a wide variety of hospitals from large integrated delivery systems to
specialty hospitals. Our coverage structure is built to suit a client’s unique needs, which vary from primary coverage
in selected venues to large self-insured retentions or even captive reinsurance arrangements. Our dedicated service
team comprised of underwriting, claim, risk management and actuarial specialists work closely with hospitals to
meet their unique needs.

Miscellaneous Facilities

Broad appetite, including target classes:

General Treatment: College/university health center, community health center, employee health, primary care clinic, retail clinic, telemedicine.
Coordinated Care: Disease management, health department, health education/wellness, managed care, schools- chiropractic, dental, medical, nursing, optometry.
Home Health & Hospice: Durable equipment, personal care, skilled care, hospice.

Testing: Blood/plasma bank, labs- dental, medical, ocular, pathology, sleep, quality control/reference, organ bank, tele-radiology, X-ray/imaging.
Pharmacy: Compounding, infusion, mail order, retail, specialty.
Surgical: Endoscopy centers, optical surgery center, outpatient surgical facilities, labs- cardiac catheterization.

Benefits

In-house claims handling in order to achieve cost efficient, superior results.
Risk management, actuarial , comprehensive and bespoke solutions.
Service driven delivery of core products leads to speed of service, policy issuance and processing.
Investing in operational service leads to responsiveness and customer driven service.
Broad coverage form.
A.M. Best Rated A+ with conservative positioning in Arch portfolio of specialty niches.
Creative solutions oriented underwriting team.
Collaborative, friendly, valued-oriented culture.
Green operations to promote an eco-friendly future.

Primary Coverage

Arch Healthcare provides comprehensive coverage to a wide range of organizations and providers that focus on healthcare delivery outside of the traditional inpatient setting. Our customers include home health organizations, labs, clinics, diagnostic centers, surgery centers and over 50 other classifications. We also have the unique ability to find creative solutions for non-traditional and emerging healthcare organizations.

Features

Comprehensive coverage that can include multi-state accounts with employed physicians, with the ability to satisfy a wide range of coverage needs, including prior acts coverage.
Defense costs outside the limits of liability.
A range of deductibles.
Our Healthcare dedicated claim consultants work exclusively on healthcare accounts, and provide responsive and professional claim management.
For larger healthcare organizations, we have the ability to customize our excess & umbrella products to address a wide variety of coverage needs.

Distribution

Select retail and wholesale producers.

Capacity

Up to $11,000,000 max capacity.
Average capacity: $5M to $7M.
Based on risk criteria and venue.

Submission Guidelines

Please send all healthcare submissions directly to the appropriate regional or corporate contact.

Excess & Umbrella Coverage

Large healthcare organizations often need comprehensive and creative coverage solutions. Arch Healthcare is able to respond to those needs with options for provider groups, clinics, hospitals, healthcare systems, as well as domestic and offshore captives. We believe in a collaborative team approach to address the specific requirements of large healthcare organizations. Our dedicated service team is comprised of staff from underwriting, claims, risk management and actuarial. Together we work to find solutions for each customer.

Features

Customized insurance programs created by a dedicated and collaborative service team comprised of underwriting, claims, actuarial and risk management services.
Creative solutions for unique situations driven by changes in the healthcare environment.
Flexible attachment points (captives, SIRs, or Excess).
Our dedicated Healthcare claim staff that focuses exclusively on our customers.
We are also able to offer our traditional primary products when needed.

Distribution

Select retail and wholesale producers.

Capacity

Up to $25,000,000 max capacity.
Average capacity: $5M to 15M.
Based on risk criteria, attachment and venue.

Submission Guidelines

Please send all healthcare submissions directly to the appropriate regional or corporate contact.

The Arch Difference

Speak with a Regional Expert

Northeast Contact

Shana Powell

Vice President, Healthcare

+1 212 870 6337

[email protected]

Central Contact

Leah Kattau

Underwriting Specialist, Healthcare

+1 312 637 1422

[email protected]

Southeast Contact

Paula Hurley

Underwriting Manager, Healthcare

+1 608 314 6498

[email protected]

West Contact

Matt Sisto

Assistant Vice President, Healthcare

Direct: +1 646 563 8531

Mobile: +1 646 901 6570

[email protected]

Document Library

Healthcare Miscellaneous Facilities Brochure

Hospitals and Healthcare Systems Brochure

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