Accident and Health

The Accident and Health team at Arch Insurance Australia have a wealth of knowledge and expertise providing solutions for brokers and their clients.

Product Detail

Our product suite caters to our core classes of business: Travel and Personal Accident and Sickness, with solutions in expatriate medical expenses also offered. With the ability to transact individuals, programmes, facilities and associations of all sizes, we offer a broad range of coverage to provide around-the-clock protection of a business’ most valuable assets: employees.

To make the process of finding the right cover option easier, our experts are always available to discuss your clients’ needs. Reach out to our underwriters to learn more about our full product suite.

Key Features

Business Travel.
Group Personal Accident & Sickness.
Individual Personal Accident & Sickness.
Voluntary Workers Personal Accident.
Journey Personal Accident.

Expatriate Overseas Medical Expenses.
Inpatriate Medical Expenses.
Yacht Crew Personal Accident & Sickness.
Amateur Sports Group Personal Accident.
Sports Business Travel.

Contact Us

General Information

T: 03 9629 5444

E: [email protected]

For 24/7 Emergency Medical or Travel Assistance

T: +61 (3) 9828 1450
E: [email protected]

Jarrod O’Connor

Underwriting Manager, Accident & Health

D: +61 3 8614 6406

M: +61 (0) 409 611 885

Camryn McDonald

Underwriter, Accident & Health

D: +61 (0) 2 8284 8424

M: +61 (0) 403 830 372

Tainui McGregor

First Party and Claims Operations Manager

D: +61 3 8614 6474

M: +61 (0) 404 619 359

Lucy Wood

Northern Region Underwriting Manager, Accident & Health (On parental leave)

Jonjo Kaye

Underwriter, Accident & Health

D: +61 (0) 2 8284 8434

M: +61 (0) 439 439 351

Michael Abat

Senior Claims Handler, Accident & Health

D: +61 (0) 3 8614 6401

M: +61 (0) 468 662 217

Nick Barry

Senior Underwriter, Accident & Health

D: +61 (0) 3 8614 6486

M: +61 (0) 448 765 054

Joseph Donovan

Claims Manager

D: +61 3 8614 6415

M: +61 (0) 404 989 247

Leah Giragosian

Claims Handler, Accident & Health

+61 2 8284 8402

The Arch Difference

Curious about Risk

Solution-Focused

Passionate about Service

A Dependable Partner

Available Products

Business Travel

The Arch business travel product was created to protect your travelling employees when they need it most. We can transact individual cover requirements to programmes, facilities and associations providing your client with peace of mind whilst travelling overseas and domestically.

Our brokers can quote and bind in minutes with our online Cover Hub capability.

Instantly chat with our team of underwriters or use our Cover Hub to quote, bind and receive your policy documentation in minutes. With up to 30% commission, nil excess (except Portable Electronic Equipment) and comprehensive market wording as standard features, the system also provides complete broker flexibility to tailor limits according to your clients’ needs.

Key features

24/7 coverage whilst travelling.
Private Travel for Executives and Secretaries (not limited to aerial flight).
No terrorism exclusion.
No age limit for covered persons or non-travelling relatives under certain policy sections.
Cancellation costs due to death of a relative (not restricted to Australian relatives).
Death by specified sickness.
Unlimited medical cover (up to 24 months).
Emergency Evacuation (medical and security).
Local underwriting expertise and claims service.
Flexible underwriting approach.
Limits and coverage tailored to your client’s needs.

General Personal Accident and Sickness Insurance

At Arch Insurance Australia, we offer a strong product and a flexible underwriting approach to provide our client’s employees financial protection against bodily injury, sickness, accidental death and permanent disablement.

We can transact programmes, facilities and associations with a specialty in white and blue collar occupations including finance, marketing, manufacturing, transport, logistics and mining; we can consider any industry to meet your client’s evolving needs.

Key features

24/7 injury & sickness cover available.
100% of salary offered.
Lump sum payment (fixed amount and/or salary linked, payable over and above Workers Compensation).
Extensive additional benefits to assist client’s in their time of need.
Bone fracture benefits.
Dental benefits.
Non Medicare medical expenses (where allowable under law).
Local underwriting expertise and claims service.
Flexible underwriting approach.
Limits and coverage tailored to your clients needs.

Sports Personal Accident Insurance

With a focus on amateur sports including cricket, netball, basketball and tennis, we can provide innovative solutions across any sporting code for individuals and across programmes, facilities, groups and associations.

Key features

Lump sum payments for accidental death and bodily injuries (as defined).
Weekly benefits as a result of a bodily injury (as defined).
Extensive additional benefits to assist client’s in their time of need.
Bone fracture benefits.
Dental benefits.
Non Medicare medical expenses (where allowable under law).
Local underwriting expertise and claims service.
Flexible underwriting approach.
Limits and coverage tailored to your client’s needs.

Document Library

Accident and Health Factsheet 2025

Group Personal Accident and Sickness Factsheet 2025

Individual Personal Accident and Sickness Factsheet 2025

Journey Personal Accident Factsheet 2025

Voluntary Workers Factsheet 2025

Emergency Assistance Document

Emergency Assistance Card – World Travel Protection

Proposal Forms

Individual Personal Accident Proposal Form

Voluntary Workers Proposal Form

Group Personal Accident Proposal Form

Journey Proposal Form

Amateur Sports PA Proposal Form

Corporate Travel Proposal Form

Voluntary Workers Renewal Proposal Form

Group Personal Accident Renewal Proposal Form

Journey Renewal Proposal Form

Corporate Travel Renewal Proposal Form

Amateur Sports PA Renewal Proposal Form

Our Brand Promise

Pursuing Better Together encapsulates how we do business at Arch Insurance. It is an approach that is based on collaboration, responsiveness and a genuine commitment to continually raising the bar.

It is our promise to our brokers, colleagues and other partners to:

Listen, share insights and work together to deliver informed solutions.
Build trusting, respectful and responsive relationships.
Understand your goals and explore possibilities together.

Pursuing Better Together Transcript

Start – Fast paced, motivational piano music with regular beat plays.

On-screen text, 00:02 – 00:15: Pursuing Better Together. Better. It’s a promise. Not a boast. It’s being prepared. And being committed. Better listens intently, to provide information solutions.

Music increases in intensity.

On-screen text, 00:18 – 00:28: Better communicates, to drive consistent decision making. Better collaborates, creating positive outcomes. Better responds, and builds lasting relationships.

Additional uplifting strings overlay to music.

On-screen text, 00:33 – 00:45: Better is about continuous improvement, and a can-do attitude. Better challenges the status quo. Better is bold. Better is open minded. Better explores possibilities.

Music calms to simple regular piano chords.

On-screen text, 00:49 – 1:03: Better is mindful. Better is inclusive and empathetic. Better is straightforward and upfront. Better is a partner. Better is shared goals. Better is shared success. Let’s pursue better together.

Music ends on single sharp piano note.