Arch offers a client focused approach to claims management, which is underpinned by providing superior service, technical acumen, timely and effective communication and loss cost claims management solutions.

Our Claims Service

Arch Insurance Canada Ltd. adheres to a proactive claims handling philosophy in order to achieve cost-efficient, superior results. Our claims professionals have extensive multi-line claims handling experience for a variety of lines of business. The cornerstone of the Arch claims philosophy is establishing strong, long-term partnerships with our insureds.

Our model is designed with our customers’ experience in mind and allows us to handle the full spectrum of possible claim types, from small to large, simple to complex. By applying our innovative product line claims specialization approach, we can ensure that the right level of expertise is deployed, each and every time.

Please ensure you have the following information available when reporting a new claim:

  • Arch Insurance Policy Number.
  • Date of loss and/or accident.
  • Your insurance information.

Arch Canada Claims Brochure

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Contact Us to Report a Claim

Arch Insurance Canada Ltd.

D: +1 416 309 8132

Toll-Free Phone (from U.S. and Canada only): +1 866 993 9978

F: 1 416 309 8144

[email protected]