July 2, 2024

Claims Leader Lifts the Lid: Joe Donovan, Claims Manager

Insights Australia

Joe Donovan, Claims Manager, lifts the lid for Insurance Business TV as he discusses current challenges and broker partnerships.

Arch Insurance Australia has been voted as one of the top performers in the Insurance Business Australia 5-Star Claims 2024 report. Despite the industry’s current claims challenges, brokers ranked Arch among the leaders on criteria including policy clarity, customer service and turnaround times.

This article was first written on Insurance Business Magazine. Watch the full video interview and read the transcript.

More in: Australia