Claims

Insight

When It Matters Most: The Arch Approach to Claims

When a claim arises, what happens next defines everything. Across four videos, our claims team takes you inside the way Arch Insurance Australia approaches claims, from the big picture down to the speci...

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Arch Insurance Australia Claims Service Proposition Transcript

At Arch, our approach to claims is founded on integrity, empathy and collaboration with our brokers to deliver fast and effective solutions for our mutual customers....

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Meet Our London Market Claims Team

Meet our London Market Claims Team Transcript...

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Arch Pushes Industry Shift as Claims Move to the Core of Strategy

As clients demand greater transparency, faster decisions and more bespoke coverage, insurers are rethinking how much more their internal teams could interact....

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In Conversation with Mike Abat, Senior Claims Handler

In this spotlight feature, we sit down with Mike Abat, Senior Claims Handler in our Accident & Health division based in Australia. With a diverse background spanning workers' compensation and life insur...

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In Conversation with Darren Vye

In conversation with Darren Vye, Head of Cyber, Intangible Assets and Professional Indemnity claims in London, we discuss how his team's technical expertise and client-focused approach are setting new s...

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