Arch Insurance Australia are delighted to have received five stars in the LMI Claims Comparison Ratings 2024 across three lines of business, with two 4.5 star ratings.
The LMI Claims Comparison rates the claims service of Australia insurers by product class following broker surveys. Five stars is the highest possible rating denoting excellent claims service.
Tainui McGregor, First Party and Claims Operations Manager, says: “We are proud that we have once again been recognized in the prestigious LMI Claims Comparison ratings. This achievement is a testament to the unwavering commitment and hard work of our entire team in delivering exceptional service across our lines of business. A particular point of pride is the successful implementation of our in-house Corporate Travel and A&H claims handling, which after only a few short months, has already earned an impressive 4.5-star rating. This is a significant milestone that demonstrates our ability to adapt, innovate and continuously elevate the level of service we provide to our valued clients.”
The product lines are:
- Commercial Packs/ISR — 4.5 Stars
- Corporate Travel — 4.5 Stars
- Directors & Officers — 5 Stars
- Management Liability — 5 Stars
- Professional Indemnity — 5 Stars
